Hosted PBX

Technology has evolved to allow high-quality voice, data and video communications to be delivered over a single IP network. Intelligent businesses have recognised the economical and operational benefits of a unified telecommunications system.

Product Features

  • Auto-attendant/Interactive Voice Response (IVR)
  • Music / Message on Hold / Do Not Disturb
  • Call Queues
  • Voicemail
  • Unlimited extensions
  • Find Me / Follow Me / Intelligent Routing
  • Fax transmit / Receive
  • Callback
  • Multi branch networking
  • Remote extensions / Management
  • Ring groups

A hosted PBX offers more call features than a traditional PBX, with the benefits of reduced call rates and untimed national calls. Over The Wire Hosted PBX is delivered to your offices through fully maintained hardware to minimise setup and maintenance costs.

For optimum security and call quality your data can be routed through your own symmetrical, dedicated private circuit. We can provide premium, high speed internet connectivity or you can use your existing data service.

Cost Saving Infrastructure

Traditional on-site PBX systems typically require dedicated hardware, software and a technician to maintain and upgrade the system. Over The Wire Hosted PBX systems are completely maintained by our qualified technical engineers, and administered through our Network Operations Centre (NOC). Migration costs are minimal as you do not need to purchase or install the PBX at your premises. The core hardware is located remotely and installed, configured and maintained by our technicians. The system is scalable with the ability to grow with your business.

Cost Saving Calls


 The cost structure of VoIP systems are far more flexible than that of traditional PBX systems and can represent enormous savings to your business including:

  • Untimed STD Calls; Free calls between your offices;
  • Remote connection from anywhere in the world;
  • Reduced rates for call re-routing;
  • Considerably lower call costs through our buying power.

Over The Wire clients have benefited from savings in call costs of up to 50% when compared to their previous suppliers.

Exceptional Voice Quality

Over The Wire Hosted PBX can be deployed through a Dedicated Private Circuit for optimal voice quality. This allows us to better control the voice quality from our dedicated switches to your IP PBX. We do this by applying outbound Quality of Service (QoS) metrics across our network to ensure that your voice traffic has absolute priority. We only use high quality Cisco routers, which are pre-configured prior to installation.