Voice
Over the Wire provides SIP based IP voice solutions that give you high quality, high availability, voice termination at a fraction of the cost of traditional telephony.
Our voice platform supports a range of client usage scenarios, from IP PBXs to Call Centre Dialers, for both inbound and outbound calling.
Customers have the option of utilising a private connection to their PBX to ensure that both the clarity and consistency of the transmissions are maintained.
Key Features
- Qualified technical support from voice engineers
- Private connections available for network reliability
- Business grade communications
- Robust infrastructure
- HD voice capable
- Wide Range of PBX support
- Microsoft Lync support
Service Overview
Voice Quality
Early VoIP adopters reported poor call quality and drop outs, often caused by Internet congestion and poor network management. We’ve adapted our system to maintain control over the flow of voice traffic from a user’s handset to the PSTN, using Quality of Service technology and our own data networks.
Where a site requires a connection over the Internet for voice, we can pre-qualify and guide you to ensure a minimum ISDN level of voice quality can be achieved. This means that your calls will get through every time.
Legacy PBX Support
We can provide a gateway to interface with your existing legacy PBX so you get full call saving rates, with minimum additional investment and shorter installation time.
Lync Support
Our hosted Lync solution supports direct SIP trunking with Microsoft Lync servers, allowing for greenfield deployments. You can also route outbound calls from Lync to Over the Wire, saving money while maintaining ISDN for inbound and fall-back services.
Interoperability
Our IP Voice services have been tried and tested with a multitude of vendors, including:
- Avaya
- Cisco
- NEC
- Asterisk
- 3CX
- sipXecs
- Counterpath
- Lifesize
- Linksys
Codec Support
- G.711 ALAW
- G.729 A/B
- G.722 (HD)
On Request
- G.711 GLAW
- GSM
- T.38 Fax*
DTMF Types
- RFC2833
- SIP Info
Compliant Dialing Formats
- E164(617...)
- ONSN (07...)
- +E164(+617...)
Signaling
- SIP over TCP
- SIP over UDP
Ordering and Quotes
As a no-nonsense company, and as leading telecommunications experts, we understand the importance of getting things done as easily as possible. Just give our friendly sales staff a call and we will take care of the rest.
Once an order is placed we’ll keep you up to date with each stage of the process so you’ll know exactly when to expect service delivery.
IP Voice services can be provisioned through our online portal. Most services can be provisioned by the next working day.
*Supported in most cases. Applicability of codec support should be individually discussed with your account manager.
More Over the Wire products
Data Networks
Over the Wire offers custom built, private connections to construct a fully managed WAN, utilising multiple upstream carriers.
Infrastructure as a Service (IaaS)
IaaS provides the base components of a fully outsourced infrastructure solution. Sold standalone as a utility or combined with design, migration and maintenance services.
Hosted PBX
Our Hosted PBX systems are completely maintained by our qualified technicians, and allow you to make moves, adds, and changes. There’s no need to purchase or install the PBX on site, so migration costs are minimised.
Data Centre Colocation
Data centre colocation allows you to house your equipment in a highly secure, highly stable operating environment, reducing the risk of downtime and saving on infrastructure costs.
